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We have a strong responsibility and commitment to you. Here are some of the things we’ll do:
  • We will ensure that our marketing and sales literature is a clear and accurate representation of the services we provide.

  • Our quote will include a transparent and honest costing and timetable of work.

  • We will provide appropriate insurance cover for goods in transit and in storage.

  • We will explain clearly our liability for loss or damage and any time limits for making a claim as well as our policy for cancellation or postponement of a booking.

  • We will provide courteous, fully trained staff who are committed to providing you with the highest level of service.

  • We will have an open and honest dialogue with you about any issue that may arise, with the intention of resolving it to your satisfaction within 48 hours.