Our Unique 5 Star Service

5 Star Customer Service

Exceptional Customer Service

5 Star Moving is a unique service created and developed by Moving Home Made Easy. As a home mover you will receive the highest possible level of customer service and personalised care, throughout your move.
5 Star Experienced Move Team

Experienced Move Team

On move day, your skilled and experienced moving team will expertly manage the collection, transportation and delivery of your possessions to your new home. We don’t just move your furniture: we care for it as if it was our own.
5 Star Fully Insured

Fully Insured

You will have peace of mind as your quotation includes £100,000 of in-transit and storage cover as well as £2,000,000 of cover when we are in your home.
Cardboard boxes and bubble wrap

Complimentary Packing Materials

Our Quotation includes a supply of cardboard boxes, tape and bubble wrap. These can be collected before your move. A full range of additional packing materials can be purchased. Please ask for details.
Key delay waiting time

Key Delay Waiting Time

The transfer of keys on move day can be a bit unpredictable, but don’t worry the first two hours of waiting is free of charge. Anything after this will be charged at £90 per hour, pro-rata, ensuring our service remains fair and transparent.
No cancellation charges

No Cancellation Charges

We offer flexibility cancellation terms for any unexpected changes in your plans, with a 14-day cooling-off period after booking for peace of mind. Our commitment ensures you're at ease with rescheduling or cancelling your move.

Request a Removal Quote

We want to make your move as easy and as stress free as we can. Answer a few questions and get a quote within 24 hours.
Get a Quote

Our Focus on Customer Care

Highly Professional

We Take Special Care

Promises Delivered

First Class Aftercare

Our Customer Care Charter

Moving Home Made Easy - Quality Assurance

Mission Statement

That we can continue to provide our customers with the excellent service they deserve is paramount. We are at all times committed to the highest level of customer service and customer care.

Management and operational staff at all times adhere to the company’s operating and careful manual handling policies and procedures. Complete customer satisfaction is our goal.

Our Commitments to You

Our Staff's Commitments in Your Home